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Lansmore
Job title: IT Helpdesk Support
Employment status: Permanent
Job summary
As an IT Helpdesk Support, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards.
Key Responsibilities
• Generate periodically reports on customer support issues and evaluate the overall operation to deliver outstanding service
• Performs diagnostic and corrective measures relative to performance of hotel network, serves and communication operations to guarantee a smooth operation
• Coordinate with other departments to recognize and solve all their requirements to ensure business operational continuity
• Interact with IT vendors, external suppliers and other contractual partners to ensure procurement and IT services are delivered in time
• Ensure that technology and systems are well maintained to their maximum performance and availability
• Operate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environment
Education: The ideal candidates will posses a diploma/degree in computer science or any other related field.
Experience: at least a year’s workable experience in a related field
Core competencies: leadership, management, planning, must have creative flair, be a team worker.
Application: certified copies of certificates identity card or passport with traceable references, a brief summary of career duties (curriculum vitae). Applications should be addressed to the human resources manager, Lansmore Hotel P O Box 553 ABG, Sebele or emailed to recruitment@lansmorems.com
No hand deliveries will be accepted.
Closing date: 02 December 2013
Source: Mmegi, 15th Nov
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